Four months later, I needed to replace my other two tires. My car only has 20k miles. Again, I took it down to Lex Brodie because of its convenience location by my work. I was told that I have to pay 75% of the tires because the thread is uneven. They claimed that it was possibly caused by lack of rotation and alignment. I couldn't believed that this is what you need to do with a brand new car., check your tires every two weeks? In addition to that, you are suppose to get them rotate every two to three months. So, I was quote at almost $500 for two tires. I refused to pay that much. I called Michelin again, every time I call and ask them to help, they have me 10% credit more to the initial 75%. Finally I was able to get 45% credit. Then, I started looking at the Invoice from Lex Brodie to
see how much they actually quote me per tire. $248.88 while Costco is selling for $170. So, I called Sears Auto Center and got help from the General Manager. I ended up paying about $300 for Two brand new tires (Sears Road Handler Touring 100K miles warranty) and alignment with the 45% credit from Michelin. I will write a follow up review on these tires. I am pretty sure that I wouldn't get 100k miles from them though. Just hope that I don't have to spend money for brand new tires in two years.
Overall, My advice for you is not to trust what people tell you. You always save a little money if you verify your information.
Lesson 1: if I believe the technician from the dealer, I would never know that you can get claim manufacture warranty.
Lesson 2: I learn that it is beneficial to check your tires every 2 weeks, rotate your tires every 3 to 6 months and check your car's alignment at least once a year.
Lesson 3: Always check if the store do price matching and details of the warranty.
Lesson 4: Ask question and ask question. Never feel embarrass to ask any question at all.
